At ASAZA Perfumes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or make a purchase from us. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information in a variety of ways, including when you interact with our website, sign up for our newsletter, create an account, or make a purchase. The types of information we may collect include:

Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, billing and shipping address, payment details, and other information necessary to process your order.

Payment Information: We use secure third-party payment processors to handle your financial transactions. We do not store your credit card information, but we may collect transaction-related details such as your purchase history.

Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site. This helps us improve our services and enhance your user experience.

Cookies and Tracking Technologies: Our website uses cookies and similar technologies to collect data about your browsing activities. Cookies are small files stored on your device that allow us to remember your preferences, improve functionality, and deliver personalized content. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing Orders: To fulfill and process your orders, including shipping and billing, and to notify you about your order status.

Customer Support: To respond to your inquiries, provide assistance, and offer personalized recommendations.

Marketing and Communication: To send you promotional emails, newsletters, and updates about new products, sales, or special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

Improving Our Website and Services: To analyze and improve the functionality, content, and performance of our website based on your interactions and preferences.

Security and Fraud Prevention: To monitor and protect our website and services from fraud, unauthorized access, or other harmful activities.

3. Sharing Your Information

We value your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party vendors and service providers who assist us with processing payments, shipping orders, and providing customer support. These providers are obligated to protect your information and use it solely for the purpose of providing services to ASAZA Perfumes.

Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders, or when we believe it is necessary to protect our rights, property, or the safety of our customers or others.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your personal information.

4. Data Security

We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, alteration, or destruction of your data. We use industry-standard encryption (SSL) to secure sensitive information during transmission and store personal information in secure databases. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

Access and Correction: You can request access to the personal information we have about you and ask to correct any inaccuracies. You can also update your information at any time by logging into your account or contacting us directly.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails or newsletters by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

Delete Your Information: You may request that we delete your personal information, subject to certain exceptions (such as when we need to retain your data for legal or business purposes). To request deletion, please contact us.

Cookies and Tracking Technologies: You can manage cookies through your browser settings, including disabling them entirely or setting preferences for specific sites.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

7. International Data Transfers

If you are located outside of UAE, please note that your personal information may be transferred to and processed in UAE or other countries where we or our service providers operate. By using our services or providing your information, you consent to this transfer and processing.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the updated version on this page and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you would like to exercise your rights regarding your personal information, please contact us at:

ASAZA Perfumes

Qamar Perfumes LLC, Shed No. 1 Jiddah St - next to Al Karam Supermarket - Al Jurf Industrial 1 - Ajman - United Arab Emirates

Email: info@qamar-perfumes.com

Phone: +971 50 228 7867

Thank you for choosing ASAZA Perfumes. We value your trust and are committed to safeguarding your privacy.