At ASAZA Perfumes, we strive to deliver your fragrance experience as quickly and efficiently as possible. Our Shipping Policy provides all the details you need about shipping methods, costs, and delivery times.

1. Shipping Methods & Delivery Times

We offer a variety of shipping options to suit your needs. Please see the details below for our shipping methods:

Estimated delivery time: 3-4 business days.

Available for domestic orders only.

Estimated delivery time: 7-8 business days.

Available for both domestic and international orders.

Please note: Delivery times may vary depending on your location and local postal services.

2. Shipping Costs

Shipping costs are calculated based on your order's total weight, size, and the delivery method you select at checkout. The shipping cost will be displayed at checkout before you complete your order.

3. Order Processing Time

Domestic Orders are processed within 2 business days from the time your order is placed, excluding weekends and holidays.

International Orders are processed within 3-4 business days from the time your order is placed, excluding weekends and holidays.

Please note that orders may take longer to process during peak seasons (such as holidays or sales events).

4. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number and a link to track your package. You can also log into your account to view the status of your order and track its delivery.

5. Shipping Restrictions

We currently ship to GCC Countries. Some shipping restrictions may apply to certain items due to size, weight, or local regulations.

6. Lost or Damaged Items

We take great care to ensure that your order arrives in perfect condition. However, in the rare case that your package is lost or damaged during shipping, please contact us immediately at info@qamar-perfumes.com, We will work with you to resolve the issue by either issuing a replacement or a refund, depending on the circumstances.

For damaged items, please retain the original packaging and take photos of the damage. This will help us process your claim efficiently.

For lost packages, we will investigate the issue with the carrier. If the package is confirmed lost, we will issue a refund or replacement.

7. Customs and Import Duties (International Orders)

For international orders, customs duties, taxes, and import fees may apply. These fees are the responsibility of the customer. Please check with your country's customs office to determine any additional charges before placing your order. ASAZA Perfumes is not responsible for any delays caused by customs clearance processes.

8. Shipping Address Accuracy

Please ensure that your shipping address is correct when placing an order. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses provided at checkout.

If you notice an error with your shipping address, please contact us immediately at info@qamar-perfumes.com, and we will do our best to update the address before your order is processed.

9. Changes to Shipping Policy

We may update or modify this Shipping Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about our shipping practices.

10. Contact Us

If you have any questions or need assistance regarding shipping, please don’t hesitate to contact us:

ASAZA Perfumes

Email: info@qamar-perfumes.com

Phone: +971 50 228 7867

Thank you for choosing ASAZA Perfumes. We are committed to ensuring that your experience with us is smooth, enjoyable, and fragrant!

NOTE: For international shipping no exchange return or refund policy